Our Privacy Policy

Greenopia USA Inc (“we,” “our,” or “us”) connects conscious consumers with businesses committed to healthy, non-toxic product offerings, and positive environmental and social practices. We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, mobile application, or related services (together, the “Services”). It also outlines your rights under US privacy laws, especially the California Consumer Privacy Act (CCPA) as California based company.

1. Information We Collect

We collect the following types of information when you use our Services:

  • Personal Identification Information:

    • Name

    • Email address

    • Phone number

  • Account & Login Information:

    • Username, password

    • Social logins (Google, Apple, or other third-party providers)

  • Usage & Analytics Data:

    • Pages visited, features used, time spent on the app/website

    • Device information, IP address, browser type, operating system

  • User-Generated Content:

    • Comments, reviews, and photos you upload

    • “Collections” you create (lists of favorite businesses with custom themes)

  • Preferences & Interests:

    • Sustainability interests (e.g., vegan food, composting, re-usable containers)

2. How We Use Your Information

We use your information to:

  • Provide and maintain the Services

  • Personalize recommendations and experiences

  • Enable features such as Collections and sustainability preference filters

  • Communicate with you (e.g., updates, customer support, promotional messages with your consent)

  • Improve our Services through analytics and usage trends

  • Detect, prevent, and address technical issues or fraudulent activity

  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share it with service providers for the purpose of product development, security and hosting services.  In due course, Greenopia may engage business partners to expand the reach of the Greenopia offering, meaning data may be shared with those partners.  We will share data if required to by law or to enforce Greenopia’s rights.

  • Service Providers: analytics, hosting, authentication, and support providers

  • Business Partners: where you choose to engage with listed sustainable businesses

  • Legal Requirements: if required to comply with law or enforce our rights

  • Corporate Transactions: in connection with a merger, acquisition, or sale of assets

4. Your Rights

  • Right to know what categories of personal information we collect and how we use it

  • Right to request access to the specific personal information we hold about you

  • Right to request deletion of your personal information

  • Right to opt-out of the “sale” or “sharing” of your personal information

  • Right to non-discrimination for exercising your privacy rights

You can exercise these rights by contacting us at: [Insert Contact Email/Privacy Request Portal]

5. Data Retention

We retain personal information only as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements.

The criteria used to determine our retention period is as follows:

  • Personal Information used for the ongoing relationship between you and Greenopia USA Inc is stored for the duration of the relationship plus a period of 3 years, unless we need to keep it longer, such as:

    • a legal obligation or compliance with laws to which we are subject 

    • litigation, investigations, audit and compliance practices, or to protect against legal claims.

6. Data Security

We use technical, administrative, and organizational measures to protect your information. We maintain technical, physical, and administrative security measures designed to provide reasonable protection for your Personal Information against loss, misuse, unauthorized access, disclosure, and alteration. Personal Information for our app is stored in Firebase and you can see privacy and security measures at: https://firebase.google.com/support/privacy. While we are dedicated to securing our systems and Services, you are responsible for securing and maintaining the privacy of your password(s) and account profile registration information and verifying that the Personal Information we maintain about you is accurate and current. However, no system is 100% secure, and we cannot guarantee absolute security. The Greenopia website is hosted through Squarespace, and their privacy policy governs the Greenopia website.  You can find read their policy at: https://www.squarespace.com/data-privacy.

7. International Data Transfers

If you access our Services from outside the United States, your data may be transferred to and processed in the U.S. and other jurisdictions that may not provide the same level of data protection as your country. We take steps to ensure adequate safeguards are in place.

8. Children’s Privacy

Our Services are not directed at children under 13 (or under 16 in the EEA). We do not knowingly collect data from children. If you believe a child has provided personal information, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new version with a new “Last Updated” date and will inform you by email.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data rights, please contact us at:

Email: support@greenopia.com

Effective Date: 1 January 2026
Last Updated: 5 January 2026